Welcome to Amaryn Jewellery.
This website is owned by Amaryn Jewellery whose principle activity is designing and making jewellery.
These terms do not supersede the statutory rights under the Sale of Goods Acts but clarify the principles and procedures by which we operate. These terms and conditions constitute an agreement between you (‘the buyer’) and Amaryn Jewellery ('Amaryn', 'us’ or ‘we’). By making purchases from Amaryn Jewellery you agree to these terms and conditions. Amaryn Jewellery may change these terms at any time. These terms and conditions are governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English courts.
If you have a concern or queries relating to these terms and conditions please contact firstname.lastname@example.org.
ORDERS AND DELIVERIES
Our jewellery is unique and hand made, so may vary slightly from any photograph or items in stock. We are therefore unable to guarantee that the product images, colour you see are an exact representation of the actual product.
Items will normally be dispatched within 5 working days if in stock, however some items are made to order and will require 4-6 weeks following confirmation of an order. We will send you an email with the tracking number once the item has been dispatched.
Items for delivery within the UK will normally be sent free of charge using Post Office “Special Delivery” sign for services.
Orders to destinations within the EU will normally be sent using “Royal Mail Signed For” or “Royal Mail Airsure” (depending on local mail restrictions) and the cost (£10) of this will be added to your shopping bag at the time of ordering. Rest of the World please contact us by email (email@example.com).
We recommend placing your orders early at particularly busy times to make allowances for delivery delays. Amaryn will not be liable for any delays in the delivery date.
All deliveries require a signature so please supply us with an accurate postal address to which a parcel can be sent to be signed for. Within the UK, if you miss a delivery it should be taken to your nearest Royal Mail sorting office where you can arrange redelivery or to collect it.
Risk of Amaryn Jewellery products shall pass to the buyer upon delivery and signature for the products, or where the buyer fails to take delivery at the agreed time, at the time of the delivery was attempted.
Title of the Amaryn products shall not pass to the buyer until payment of the price has been received in full. Payment in full must be made to and received by Amaryn prior to the products being dispatched to you. Payments must be made in GBP by PayPal or credit/debit cards accepted by us (see "secure payment").
ACCEPTANCE OF ORDERS
Amaryn Jewellery products are subject to availability.
Once your order has been placed and payment cleared, you will receive an email acknowledging the details of your order and estimated delivery date. We reserve the right not to accept your order, if for example: the item is out of stock and we are unable to make it within a reasonable time.
If a product is out of stock we will inform you of the expected delivery date. If the delivery time is not suitable, you may cancel your order by email within 5 days of us sending you the estimated delivery date. In these circumstances, we will make a full refund within 30 days.
Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts and therefore are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site.
PRICE AND PAYMENT
The price of Amaryn Jewellery products shall be as stated on the website. All of our prices are in GBP and are inclusive of VAT. You will be billed in GBP and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card. Amaryn Jewellery will not be liable for any variances due to exchange fluctuations. If you purchase from outside EU, the VAT charges are not applicable so please contact us before placing your order.
Your shopping bag will display the total purchase price, including delivery charges, before confirmation of your order. For overseas deliveries, you – as the buyer – are responsible for any other taxes or duties payable on Amaryn Jewellery products.
Amaryn Jewellery checks to ensure that all prices shown on the site are accurate. We cannot guarantee that no errors have occurred. Should an error in the price of a product occur we will give the client the option of re-confirming the purchase of the product at the correct price or cancelling the order. If Amaryn Jewellery is unable to contact the client, the order will be considered cancelled.
Amaryn Jewellery reserves the right to change the price of products offered on the website at any time and without prior notice.
Amaryn Jewellery uses PayPal or certain credit/debit cards acceptable to us (see "secure payment") to process payments: PayPal accepts most credit and debit cards. Payments are processed at the time of order, however we only process orders that have been screened and accepted by PayPal.
We do not hold your payment card details on our website or on our database and assume no responsibility for the provision of this service or for any financial loss incurred through the use of the PayPal payment service.
All credit/debit cardholders are subject to validation checks and authorization by the issuer of the card. If the card issuer does not authorize payment, we cannot process the order.
In the event that your order is flagged by a ‘warning’ or ‘caution’ from PayPal, Amaryn Jewellery will contact you for any further information required. Without this further information being given within 3 working days, we will cancel your order and you will be refunded by PayPal or the credit or debit card used (see "secure payment" for credit and debit cards that may be used).
When giving address details please note that there is a difference between the delivery address and invoice address areas of the order form. Your billing address is where your credit/debit card is registered to.
RETURNS POLICY AND CANCELLATION OF YOUR ORDER
We understand that you may sometimes want to return items that you are unhappy with. Should you wish to return an item please contact us at firstname.lastname@example.org. We are able to accept returns within 14 days of delivery, as long as the item is strictly unworn, in perfect condition, and is returned with its original packaging.
You return the Amaryn Jewellery product to us at your own cost by sign for recorded delivery.
If you return the item in good condition within 14 days of delivery, then you will receive a full refund less delivery charges. You remain fully responsible for Amaryn Jewellery products until they are received at our premises. Returned items must be sent by recorded delivery as no responsibility can be taken for goods lost in transit. Where returned products are found to be damaged upon receipt by us, the buyer will be liable for the cost of remedying such damage.
The buyer shall inspect the products immediately on receipt and shall notify Amaryn Jewellery by e-mail within 7 days if the products are damaged. If the buyer fails to do so, the buyer will be deemed to have accepted the products.
Where a claim of defect or damage is made, the products shall be returned by sign for recorded post by the buyer to Amaryn Jewellery within 14 days of delivery. In the event that your product is indeed faulty, Amaryn Jewellery will pay for your return postage. You will either be given a full refund including delivery charges or provided with a replacement product including delivery charges.
Returned items must be clearly marked with the order confirmation number in order to obtain a refund or replacement.
If your item is to be exchanged it will be sent within 5 working days of receiving your return.
Amaryn may include links to other websites that we think may be of interest. We have not checked all the linked websites and do not take any responsibility for their content or their actions.
CHANGES TO TERMS AND CONDITIONS
Amaryn shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the buyer upon making a purchase if a contract has come into force between the buyer and Amaryn in accordance with the aforegoing.
Any notice to be given under this agreement shall be in writing and sent to email@example.com. All notices from us to you will sent to the email address you provided.